Terms of service

Terms of Service – Greewoods

Welcome to Greewoods. These Terms of Service govern your access to and use of our website, products, and services. By accessing our website or placing an order with Greewoods, you agree to be bound by these terms and conditions.

1. Acceptance of Terms

By using our website, creating an account, or purchasing any product, you acknowledge that you have read, understood, and agreed to these Terms of Service, along with our Privacy Policy, Return & Refund Policy, and any other policies published on our website.

2. Products & Services

Greewoods specializes in handcrafted and custom furniture.

Due to the handmade nature of our products:

  • Minor variations in color, wood grain, texture, stitching, and finishing may occur.

  • Product dimensions may vary by 1–2 inches from the stated measurements.

  • Product images are for illustration purposes and may differ slightly from the final product.

These variations are considered normal and are not defects.

3. Orders & Payments

  • All orders are subject to acceptance and availability.

  • Full or partial payment may be required before production begins.

  • Prices displayed on our website are subject to change without prior notice.

  • Greewoods reserves the right to refuse or cancel any order at its discretion.

In the event of pricing errors or product information inaccuracies, we reserve the right to cancel affected orders.

4. Production & Delivery

  • Most furniture is made to order and requires production time.

  • Estimated delivery timelines are provided for convenience only and are not guaranteed.

  • Delivery schedules may vary due to production requirements, material availability, weather conditions, transportation issues, or other factors beyond our control.

Greewoods shall not be liable for any losses arising from delivery delays.

5. Customer Responsibilities

Customers are responsible for:

  • Providing accurate contact, billing, and delivery information.

  • Verifying product dimensions before placing an order.

  • Ensuring sufficient access through doors, stairways, elevators, and installation areas.

  • Inspecting products upon delivery and reporting issues within the required timeframe.

6. Intellectual Property

All content on the Greewoods website, including logos, designs, images, product descriptions, text, graphics, and branding materials, is the property of Greewoods and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

7. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to our systems.

  • Disrupt or interfere with website operations.

  • Submit false, misleading, or fraudulent information.

Violation of these terms may result in termination of access to our services.

8. Warranty Disclaimer

Except where required by law, all products and services are provided on an "as available" basis.

Greewoods makes no warranties, express or implied, regarding uninterrupted website access, product suitability for a specific purpose, or error-free operation of the website.

9. Limitation of Liability

To the maximum extent permitted by law:

  • Greewoods shall not be liable for indirect, incidental, consequential, special, or punitive damages.

  • Our maximum liability shall be limited to the amount paid by the customer for the specific product purchased.

  • We shall not be responsible for any business loss, financial loss, inconvenience, emotional distress, or mental stress resulting from product use, delays, or service interruptions.

10. Policy Updates

Greewoods reserves the right to update, modify, or replace these Terms of Service at any time without prior notice.

Updated terms will become effective immediately upon publication on our website.

11. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of Pakistan. Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the courts of Pakistan.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Email: info@greewoods.com

Phone: +92 309 5833089

WhatsApp: +92 309 5833089

By accessing our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.